23-19’s Policy

Return Policy

If you are not happy with your order, please return the item(s) for a credit. Once your items have been returned to us and credited back to your account, you can place a new order for different merchandise.

All returns must be made within 30 days of placing your order. We do not accept returns or exchanges after the 30 day period. All returned items must be in the original condition you received them in. We do NOT accept back washed or worn items. If a washed or worn item is returned, the return will be refused and sent back to you and you will be notified.

In order to process your return, please include your name, phone number, email address and order number along with the items that you are returning. You will be responsible for the shipping charges associated with sending the return back to us unless we sent you the wrong item. When your return is processed, you will be reimbursed for the item(s) returned less the shipping costs. The original shipping cost is non-refundable.

If you have any other questions about returns please feel free to Contact us.

Shipping Policy

We ship via USPS Priority Mail.

Your package should take about 7-10 business days to receive.

If you would like to request a different shipping method, please Contact us.

We are highly sensitive to the privacy interests of our consumers and believe that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

Acquisition of Information – We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
Our Employees and Privacy – We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
Security Measures – We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
Disclosure to Third Parties – We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
Privacy and Our Business Partners – When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.